Refund Policy

FlowChakra Refund Policy

Effective Date: [08/30/2023]

Thank you for choosing FlowChakra for your purchases. We value your satisfaction and want to ensure a seamless shopping experience. Please review our Refund Policy below for information about refunds and returns.

1. Returns and Refunds

– We offer a 7 days return window for all our product purchases. To be eligible for a refund, your item must be unused, in its original condition, and in the original packaging.

2. Initiating a Return

– To initiate a return, please contact us at flowchakra21@gmail.com (contact link) within 7 days of receiving your products.

– Provide your order number, a description of the issue, and relevant photos if necessary.

3. Return Process

– Once your return request is approved, we will provide you with instructions for returning the item.

– You are responsible for shipping the item back to us. We recommend using a trackable shipping method to ensure the return is received.

4. Inspection and Approval

– Upon receiving the returned item, we will inspect it to ensure it meets the return criteria mentioned in section 1.

– If the item is deemed eligible for a refund, we will process the refund to your original payment method within 15 to 30 working days.

5. Refund Amount

– The refund will be issued for the purchase price of the returned product.

– Original shipping charges are non-refundable.

– If the item is returned due to a manufacturer’s defect or an error on our part, we will cover the return shipping costs.

6. Exclusions

– Certain items may not be eligible for return, such as items that are customized, personalized, or intimate in nature.

– We reserve the right to deny a refund if the returned item does not meet the return criteria or if it is damaged due to misuse or negligence.

7. Refunds for Gift Purchases

– If you received the product as a gift and wish to return it, we will issue a refund to the original purchaser’s payment method.

8. Contact Us

– If you have any questions or concerns about our Refund Policy, please contact us at flowchakra21@gmail.com.

By making a purchase on our website, you acknowledge that you have read and understood our Refund Policy and agree to its terms. This policy is designed to ensure a fair and transparent process for returns and refunds.